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Lost last won the day on November 23 2019

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About Lost

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  • Birthday January 10

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  1. Greetings! This sounds very odd. Try changing some of the appearances of the model, and see if that helps!
  2. I have our contact information in my signature! I just tried creating an account and had no issues. Please note that the captcha is case sensitive. Could you try and provide a gif of what happens? It is a little easier when I am able to see the result. I understand that there may be some private information in the signup, so feel free to send them in a private message, and I can make a followup comment here, when we have it solved.
  3. Where are you getting stuck with the account creation? Feel free to send me a private message, or email us, and we'll try to see if we can help with the creation
  4. Greetings! It was a balance decision to not allow uncommon and common gear to be disenchanted, due to the droprate of these items. It would simply inflate the number of all available Random Enchants too much.
  5. Lost


    Greetings! This could unfortunately be due to a plethora of reasons. Are these DC's crashes, or just disconnects? If they are crashes, please contact me on Discord with a crashlog. If they are disconnects they could be due to anti-virus, firewalls, ISP blockings, 3rd party patches, addons, server crashes etc etc. I'm sorry that I cannot be more of a help, but troubleshooting these things is difficult.
  6. Greetings! We used to allow the use of multiple accounts, but it was simply too difficult to properly maintain without giving some people an unfair advantage. Because of this we decided to make the rules as they are now. They will most likely not be changed in any near future. That being said, they are subject to change, so I can't say with 100% certainty that they will stay the way they are.
  7. Greetings! This is a known issue, and we're looking into it!
  8. Greetings! The default donation points are $1 = 1DP, so at $25 you get 30 DP which is a 5DP bonus. These do not add up over multiple donations!
  9. Please check your install folder for an error log
  10. It sounds like there might be some connection issues. I've yet to see this type of behaviour caused by anything else. Try connecting using a VPN, so you're going through another ISP and possibly another country. We unfortunately once in a while see ISP's blocking connections.
  11. Greetings! Please make sure the ascension addons are enabled! You can find them in the bottom right corner of your character selection menu. As for the disconnect, try looking in your error logs, if there's any matching the same time, please send them to our support email (found in my signature) Feel free to update here, on our email, or through our discord!
  12. Greetings! Please contact a GM either on discord, through the in-game tickets or at our Support email.
  13. Greetings! Please make sure you are logged into a character when making video setting changes!
  14. Greetings! Please contact Kaladin or me, either on the forums or on discord with the following information: Character name(s) Account name how long ago you transferred

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